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Welcome to the User Driven Enhancement Program (UDEP) Idea Input Page.

Do you have an idea for an enhancement to one of Emerson Automation Solutions offerings? If so, we want to hear from you! The UDEP was created to give the Emerson user community a direct means to input and influence Emerson’s product enhancement plans. This is your opportunity to tell Emerson’s technology leaders about enhancement ideas or improvements to existing functionality that you would find most valuable.

Anyone from the Emerson user community is welcome to submit ideas. Please include only one idea per submission, although you may have multiple submissions. All submitted enhancement ideas will be formally considered.

Ideas may be submitted at any time. Please note, however, that each release cycle has an evaluation period for ideas submitted. Once the projects have been selected, any ideas submitted will be evaluated as part of the next release cycle. For the DeltaV Distributed Control System, ideas submitted now will be considered for the v16 release.

(Note: For technical support issues please refer to the technical support and customer service page)
1. What is the User Driven Enhancement Program?

As part of Emerson’s commitment to innovation, continuous improvement, and close collaboration with customers, the User Driven Enhancement Program (UDEP) was created to give the Emerson user community a coordinated voice to directly participate in and influence Emerson’s product enhancement plans. The program provides a formal mechanism for users to directly input and drive the development of specific enhancement ideas to existing functionality they value most and would like to see in Emerson Automation Solutions offerings. A representative UDEP Customer Committee is charged and empowered to manage the idea evaluation and selection process for DeltaV™, Asset Reliability (Machinery Health and AMS™ Suite), and PlantWeb™ related enhancement ideas.

2. How does the UDEP work?

Throughout the year, Emerson Automation Solutions users can submit enhancement ideas via an online input form located at www.UserIdeas-Emerson.com. A focused UDEP Customer Committee directly manages the review, prioritization, and selection process for DeltaV, Asset Reliability (Machinery Health and AMS Suite), and PlantWeb related enhancement ideas. Each year, the UDEP Committee works through a rigorous evaluation process to prioritize the list of enhancement ideas. In collaboration with Emerson, each enhancement on the top of this prioritized list is assigned a “point cost” based on the required development effort. The UDEP Committee then selects which ideas are implemented by Emerson in future releases by “spending” from an established UDEP budget. Set Emerson resources and development funding are committed specifically for UDEP considerations.

3. What is the UDEP Committee?

The UDEP Committee is the core user decision body for the UDEP. The committee is made up of a team of leading users who wish to see and closely drive specific enhancements in DeltaV, Asset Reliability (Machinery Health and AMS Suite), or PlantWeb related functionality. Through the UDEP, the committee is charged and empowered to review, prioritize, and select user enhancement ideas that are developed by Emerson and incorporated in future releases. Collaborating closely with Emerson, the committee works with set Emerson resources and development funding to put user enhancement ideas to action. The UDEP Committee consists of voting members from a balance of major served process industries to represent the broader Emerson user community.

4. How does a user get on the committee?

There is a UDEP Committee candidate application that can be filled out and submitted to Emerson with facilitation from a customer’s Emerson sales lead. Applications will be reviewed by a cross-functional Emerson management selection team. In addition to balancing industry and world area representation, several other criteria as listed on the application will be considered. Requirements include a candidate’s ability to commit the required time to the program, including travel to Emerson (U.S.) twice a year and the ability to serve for a three year term. For additional information, email the UDEP at UDEP@Emerson.com.


UDEP Committee Member Companies

DeltaV Committee
  • BP
  • Celanese
  • CHS
  • DOW Chemical Company
  • Eastman Chemical
  • Eli Lilly
  • ExxonMobil
  • Lonza Biologics
  • Lubrizol
  • LyondellBasell
  • Merck
  • Savannah River Nuclear Solutions
  • Shell
Reliability Committee
  • Cargill
  • Celanese
  • Flint Hills Resources
  • Monsanto
  • Nova Chemical
  • Tucson Electric
  • Valero

UDEP Committee Member Companies


DeltaV Committee

  • BP
  • Cargill
  • Celanese
  • CHS
  • DOW Chemical Company
  • Eastman Chemical
  • Eli Lilly
  • ExxonMobil
  • Lonza Biologics
  • Lubrizol
  • LyondellBasell
  • Merck
  • Saudi Aramco
  • Savannah River Nuclear Solutions
  • Shell

Reliability Committee

  • Cargill
  • Celanese
  • Monsanto
  • Nova Chemical
  • Tucson Electric
  • Valero
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General conditions: By submitting a suggestion, the Submitter agrees to abide by the terms provided below and acknowledges that these terms shall be binding on all matters pertaining to the submitted suggestion.

By submitting a suggestion, the submitter is representing and warranting that it has a right to make a suggestion on behalf of himself or herself and their employer and does make the suggestion without further compensation or notification. The submitter acknowledges and agrees that by submitting a suggestion that Emerson Process Management, LLLP or its parent, affiliates, subsidiaries, divisions, advertising, and promotion agencies, or the respective officers, directors, employees, or agents of the foregoing (collectively, “Emerson”) will be granted a worldwide, royalty free, nonexclusive right and license, which is sub-licensable, to use the submitted suggestion in any way or means that it see fit including the right to exploit all elements of the suggestion in any and all media now know or not currently known (including the right to post the submission on Emerson’s Web site). Emerson reserves all rights, including the right to edit, publish, use, adapt, exploit, modify, copy, disseminate, post, or dispose of any suggestion, online, in print, film, television, or in any other media for advertising and promotional or other purposes without compensation or notification to the entrant of any kind, except as prohibited by law.

The submitter agrees to indemnify, defend and hold harmless Emerson Process Management LLLP (U.S.), Inc. and its affiliates, subsidiaries, officers, directors, representatives, agents, and employees from any and all liability whatsoever for any injuries, losses, or damages of any kind arising from or in connection with, either directly or indirectly: (1) the entrant’s breach of any representation or warranty contained herein (2) any copyright or other intellectual property violation or infringement, or (3) participation in Emerson’s web-based suggestion box.

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